2. Stories that Cut Through
Core Narrative + Messaging
Make them believe. Turn your message into momentum.
Table Of Content
Strategic Context What You’ll Build in This Module Pre-Reqs Section 1: Core Message Section 2: From Features to Benefits Section 3: Chain of Beliefs Section 4: Messaging Hierarchy Section 5: Voice & Tone Alignment Section 6: Persona Matching Section 7: Multi-Channel Message Map Section 8: Tagline Sprint Section 9: Objection Handling Module Complete
Strategic Context
Messaging is how you shape perception, and perception drives decisions.
In crypto, your product isn’t always understood. Your protocol might be brilliant. But if people don’t get what you do, why it matters, and how it changes their world, they’ll move on.
This module helps you translate your positioning into a messaging system that connects, converts, and compounds.
Whether you’re writing landing page copy, a tweet, or a founder thread–your messaging is your brand.
Mantra: Say what matters. Prove what’s true. Change what they believe.
Purpose → Make It Land: Your audience doesn’t care about features. They care about outcomes.
Approach → Start With Belief: We reverse-engineer your messaging by starting with what your audience believes or doesn’t yet believe.
Execution → Consistent, Channel-Aware, Persona-Tuned: Your messaging lives everywhere: in your UI, docs, tweets, Discord replies, and AMA intros.

What You’ll Build in This Module
You’ll walk away with:
A crystal-clear value proposition
A messaging hierarchy that explains and differentiates
Emotional benefit mapping that speaks to outcomes
A belief-shifting framework for your narratives
Messaging tailored to personas and channels
Objection-handling content that builds trust
Taglines and one-liners you can test across mediums
This is the messaging system your content, product, and community can scale with.
Pre-Reqs

Before building messaging, be sure to finish:
Brand Strategy Module – Know what you stand for
Audience Module – Know who you're speaking to
Positioning Module – Know why you matter
Brand Identity Module – Know how you express yourself
→ Reminder: Messaging is not just what you say — it's what they remember
If your audience can't remember why you matter after one sentence, your messaging isn’t working yet.
Section 1: Core Message–Your Brand’s North Star
Objective: Craft a clear, compelling value proposition in one sentence.
Your value prop is your brand’s sharpest edge. It’s the line you say in every pitch, every deck, every homepage hero. It’s the one thing your audience should remember.
Template:
“[Brand] is a [category] that helps [audience] [achieve outcome] by [how you do it].”
✶ Pro Tip: Use the Brand Strategy Module and AI to generate five alternative core messages based on this template.
Example:
Stellar is a Layer 1 blockchain that helps builders create accessible, real-world financial applications by combining fast, low-cost transactions with built-in compliance tooling.
✎ Exercise: The One-Sentence Test
Now write your version:
Section 2: From Features to Emotional Benefits

Objective: Translate what your product does into what your users feel and achieve.
Features are what you build. Benefits are why people care. Emotional benefits are why they come back.
✎ Exercise: Build your Message Ladder
Build your own message ladder
Feature | Functional Benefit | Life Impact | Emotional Outcome |
|---|---|---|---|
Example: Stellar Message Ladder
Feature | Functional Benefit | Life Impact | Emotional Outcome |
|---|---|---|---|
Near-zero transaction fees | Enables micro-payments and frequent transfers | Users and businesses can move money without worrying about costs | Relief, financial freedom, confidence |
5-second finality + high throughput | Fast global settlement | Real-time payments across borders | Trust, speed, satisfaction |
Anchors & global fiat on/off-ramps | Local currency access anywhere | Real-world users can onboard and offboard with familiar money | Inclusion, accessibility, relief |
Soroban smart contracts | Flexible, low-fee, production-ready onchain logic | Developers can build more complex apps without Ethereum costs | Creativity, power, future-proofing |
Section 3: Chain of Beliefs
Objective: Shift your audience’s mindset by guiding them through a sequence of new beliefs.
People don’t buy features — they adopt new beliefs. You need to challenge old assumptions and replace them with empowering truths.
✎ Exercise: Map the Belief Shift
Old Belief | New Belief | Proof Point or Message |
|---|---|---|
Prompt:
What false or limiting belief keeps your user from choosing you?
What do they need to believe instead?
How can you prove that shift — in one line, with clarity?
✶ Pro Tip: Use the Understanding Your Audience module and AI to identify your audiences beliefs.
Example: Stellar Chain of Beliefs
Old Belief | New Belief | Proof Point / Message |
|---|---|---|
Public blockchains are too slow or expensive for real-world use | Blockchain can power real-world finance | Stellar processes transactions in ~5 seconds with near-zero fees |
It’s hard to move between crypto and fiat | It’s easy to build apps with fiat on/off-ramps | Stellar's anchor network connects to local currencies around the world |
Compliance and crypto don’t mix | It’s possible to build compliant apps onchain | Stellar supports regulated use cases with native compliance tooling |
Web3 is only for DeFi degens | Web3 can serve real people and real economies | Stellar powers wallets, remittances, and onchain aid in emerging markets |
Smart contracts are expensive and insecure | You can run fast, cost-effective smart contracts at scale | Soroban is optimized for safety, speed, and low fees on Stellar |
Section 4: Messaging Hierarchy
Objective: Build a layered messaging system — from high-level value to detailed proof.
Not all messages are created equal. Lead with what matters most, then build trust with the details.
✎ Exercise: Build Your Pyramid
Layer | Message |
|---|---|
Primary Message | |
Pillar 1 | |
Pillar 2 | |
Pillar 3 | |
Proof Points |
Prompts:
Can your primary message stand alone as your homepage hero?
Do your pillars answer the most important user questions?
Do your proof points sound credible to skeptics or stakeholders?
Example: Stellar Pyramid
Layer | Message |
|---|---|
Primary Message | “Stellar makes it easy to build real-world financial apps onchain.” |
Pillar 1 | Fast, low-cost transactions for global access at scale |
Pillar 2 | Native fiat on/off-ramps and anchors for real-world usability |
Pillar 3 | Built-in compliance and smart contracts designed for production-ready apps |
Proof Points | 5-second finality, near-zero fees, live projects in remittances, stablecoins, and humanitarian aid. Soroban smart contracts. Regulated asset issuers (e.g., MoneyGram, Franklin Templeton). |
Section 5: Voice & Tone Alignment
Objective: Match your brand’s tone with what your audience responds to.
Messaging isn’t just what you say — it’s how you say it. Tone builds trust and culture.
Instead of “Guess Your Brand Voice” → Do This.
Upload or Link 2–3 examples of content that feel right for your brand:
Tweets
Blog posts
Docs or community posts
Brand guidelines or investor decks
→ You can drop them into a AI-powered prompt or your team’s shared folder and summarize the tone together.
Template: Voice, Tone, and Style Summary
Element | Description | Example |
|---|---|---|
Voice | The personality in your brand’s language | Clear, Strategic, Actionable |
Tone | The emotional attitude behind the words | Confident, Pragmatic, Supportive |
Style | The structure and flow of communication | Structured, Narrative-Driven, High-Impact |
Example: Stellar GTM Module Voice, Tone, and Style
Use this as a sample or starting point for your own brand voice guide.
Voice: Clear, Strategic, Actionable
Direct and Insightful: Every section delivers a distinct insight or recommendation. No fluff, no filler.
Strategic Context: Starts with why it matters, especially in Web3.
Web3-Native Expertise: Assumes a baseline of knowledge; avoids hand-holding while staying accessible.
Actionable by Design: Every insight flows into a step, worksheet, or checklist.
Tone: Confident, Pragmatic, Supportive
Confident but Not Overbearing: Speaks with clarity and humility.
Honest and Practical: No hype, just grounded insight.
Respectful of Reader’s Time: No jargon unless explained. Always crisp.
Style: Structured, Narrative-Driven, High-Impact
Logical Flow: Each module follows a narrative arc—intro → concepts → actions → wrap-up.
Purpose-Driven Sections: Every section educates, guides, or activates.
Concrete Examples: Uses real Web3 case studies to illustrate points.
Modular Design: Built to evolve and scale.
✎ Exercise:
Upload or paste examples of content you like
→ [Upload area or text box]Summarize your brand’s voice below
Voice | Tone | Style |
|---|---|---|
Section 6: Persona Matching
Objective: Tailor your messaging to resonate with distinct audience segments.
One message doesn’t fit all. Speak directly to the pain, desire, and worldview of each persona.
✎ Exercise: Persona Matrix
Persona | Pain | Desired Outcome | Message |
|---|---|---|---|
✶ Pro Tip: Use the Understanding Your Audience module and AI to match these personas.
Example: Stellar Persona Matrix
Persona | Pain Point | Desired Outcome | Message |
|---|---|---|---|
Fintech Founder | Onchain finance feels risky and unfamiliar | A fast, compliant way to launch stablecoins and wallets | “Launch real-world-ready fintech apps onchain.” |
NGO or Aid Org | High remittance fees and slow settlement | Deliver global aid faster and cheaper | “Send support globally in seconds, not days.” |
Web3 Developer | Ethereum gas fees and complex tooling | Build fast, low-cost apps with familiar workflows | “Deploy scalable smart contracts with Soroban.” |
Compliance-Conscious Startup | Unclear regulation and KYC burden | Build in a way that’s compliant by design | “Onchain doesn’t have to mean non-compliant.” |
Emerging Market User | Can’t easily access or exit crypto with fiat | Needs stable, low-cost access to dollars | “Use local currency to access global money.” |
Prompt for Teams:
What are your top 3 audiences?
What emotional or functional pain points are they facing?
What kind of transformation are they looking for?
How would your product sound if you were speaking only to them?
Section 7: Multi-Channel Message Map
Objective: Adapt your message for every platform while staying consistent.
Your audience doesn’t read your whitepaper. They see tweets, landing pages, Discord replies. Make every message work in context.
✎ Exercise: Channel Matrix
Message | Website | Discord | YouTube | |
|---|---|---|---|---|
✶ Pro Tip: Once you’ve identified your messaging pillars, AI can adapt them to different platforms quickly.
Example: Stellar Channel Matrix
Message / Pillar | Website | Discord | YouTube | |
|---|---|---|---|---|
Global payments made easy | “Send money across borders in 5 seconds.” | “Fast, affordable, and borderless payments powered by Stellar.” | “Need help setting up a cross-border flow?” | “How to build global remittances on Stellar” |
Fiat on/off-ramps | “From pesos to USDC — all in one app.” | “Anchor network lets users access digital dollars with local currency.” | “Which anchor supports your country? Check here.” | “Demo: Using anchors for fiat conversion” |
Stablecoin issuance | “Launch your own stablecoin in minutes.” | “Issue assets with full control, low cost, and global reach.” | “Need help with asset permissions or compliance?” | “Tutorial: Creating stablecoins on Stellar” |
Compliance by design | “Regulated doesn’t mean centralized.” | “Stellar offers tools to support compliant onchain finance.” | “Let’s talk KYC integration options 👇” | “Explainer: How Stellar supports compliance” |
Soroban smart contracts | “Build real-world apps without L2 fees.” | “Scalable, secure smart contracts for builders who think beyond DeFi.” | “Deploying your first Soroban contract?” | “Intro to Soroban: Smart contracts on Stellar” |
Prompt for Teams:
Are you adapting the same message across platforms, or copy/pasting?
Is each message tailored to the audience and tone of the channel?
Can someone go from tweet → site → Discord and feel the same brand voice?
Section 8: Tagline Sprint
Objective: Craft taglines that hit from multiple angles — clear, emotional, and cultural.
Your tagline is your handle. It should clarify, resonate, and stick.
✎ Exercise: Write 3 Taglines
Mode | Tagline |
|---|---|
Clarity | |
Emotion | |
Culture |
Prompt:
Try writing three for each pillar of your messaging.
Example: Stellar Tagline Sprint
Messaging Pillar: Fast, low-cost global payments
Mode | Tagline |
|---|---|
Clarity | “Send money anywhere in seconds for a fraction of a cent.” |
Emotion | “Because your family shouldn’t wait three days to get paid.” |
Culture | “From pesos to USDC — instantly, globally, onchain.” |
Try Another:
Messaging Pillar: Built-in compliance for real-world use
Mode | Tagline |
|---|---|
Clarity | “Onchain finance, with compliance built in.” |
Emotion | “Move fast, stay legit.” |
Culture | “Regulated doesn’t mean centralized.” |
Prompt for Builders:
For each major pillar, write:
A tagline your mom would understand
A tagline that speaks to your user’s emotion or aspiration
A tagline that would get shared on crypto Twitter
Section 9: Objection Handling
Objective: Identify your top objections and build content to shift belief and build trust.
Objections are invitations. Great messaging doesn’t avoid them — it answers them.
✎ Exercise: Objection Map
Objection | Belief Shift | Best Format |
|---|---|---|
✶ Pro Tip: Use the Understanding Your Audience module and AI to identify common objections on Reddit and other platforms.
Example: Stellar Objection Map
Objection | Belief Shift Message | Best Content Format |
|---|---|---|
“Isn’t Stellar just for remittances?” | “Stellar powers real-world finance — from stablecoins to DeFi.” | Use-case carousel on Twitter, ecosystem case studies |
“You can’t build real apps without Solidity.” | “Soroban makes it easy to build scalable, onchain apps in Rust.” | Developer blog, onboarding video, GitHub starter kit |
“Blockchain isn’t compliant with regulations.” | “Stellar supports compliance at the protocol level.” | Explainer blog + anchor spotlight interview |
“Fiat on/off-ramps are unreliable.” | “Anchors connect Stellar to local currencies around the world.” | Anchor map visual + YouTube walkthrough |
“Stellar isn’t EVM-compatible.” | “Soroban offers a faster, simpler alternative — no L2 needed.” | Technical comparison chart, tweet thread |
“Smart contracts on Stellar are new/unproven.” | “Soroban is built for real-world use — secure, fast, and live.” | Code demo + social proof from early builders |
Prompt for Teams:
What are 3–5 objections your audience says (or silently thinks)?
What new belief would make them more open to your solution?
What’s the most effective content format to deliver that shift?
Module Complete
You now have a living messaging system. One you can use across:
Landing pages
Product UI
Investor decks
Community engagement
Campaigns
↗ Brand Messaging Strategy Worksheet
✍️ Additional Exercise: Self-reflection exercises to uncover your authentic founder narrative

